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Customer Reviews: Avg. Customer Rating: 3.5 / 5.0 I'm taking it back:
Outstanding Machine: In our home every room but the kitchen is carpeted. We are active gardeners, so we have our share of "accidents" on the carpets. We used to rent those big, bulky steam cleaners from the store once or twice a year to try to keep the carpets under control. We also hired a professional carpet cleaning company - at $100+ - to come in and do the carpets. Recently, regular wear and tear was compounded when our elderly dog became incontinent and began leaving messes on the carpets almost daily. Great machine, minor quirks, but does a great job: It was interesting to read the experiences of others with this machine. Growing up my mother had an older carpet cleaner, so my main experiences with them had been an older-style one prior to getting this one. However, I tend to be very particular about what I like and am a bit of a perfectionist, so the fact that I am happy with this machine does say something. My carpet is clean! Yay!: I have owned this machine a few months and have used it to clean my carpet and my sectional and it works great! My carpet had stains that were set in (food, soda, pet stuff) and I thought there was no way they would come out. But I just ran the machine over them a couple of times and voila!, clean carpet. I couldn't believe it. I have pets that have accidents and hairballs, yuck!, but they are no problem now since I have this machine. My only regret is that I didn't get the model a little better than this...
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