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Customer Reviews: Avg. Customer Rating: 4.0 / 5.0 All the glitters:
Doesn't last!: I am very disillusioned with the concept buying a high end iron, especially a Rowenta iron. It just quit heating completely and suddenly within only 2 years of purchase. I was very pleased with the steaming ability of this iron and expected, at this over $100 price point, it would last a very long time. My cheap Black and Decker iron is still going strong after 10+ years! Of course, there is no local repair facilitiy in the Sacramento area. The nearest Rowenta repair facility in in the San Francsico Bay... THE WORST IRON!!!!!!: THIS IS THE WORST IRON I HAVE EVER PURCHASED. I ALSO BOUGHT A SECOND ONE THINKING THE ELECTRICAL PROBLEM WAS A FLUKE BUT IT IS NOT. WILL NOT HEAT UP AFTER 4 MONTHS OF USE AND THE AUTO CUTOFF QUIT WORKING 2ND MONTH. BEWARE, THE CUSTOMER SERVICE IS AWFUL. You weigh the options: This is my second Rowenta. I did not learn the first time. My first Rowenta lasted about a year and a half. It did a fabulous job while it worked but obviously did not last long. To replace it, I purchased this Steam Advancer. Again, I was thrilled with the product, until it stopped heating after three months. I sent it to the Authorized Repair Center; it was under warranty and it finally came back to me after about a month and a half. Now the iron heated up but leaked all over the clothes. I sent it back...
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