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Customer Reviews: Avg. Customer Rating: 3.5 / 5.0 substandard product received twice-Amazon send no more:
Beautiful Design: A few years ago while watching a Friends show I noticed a teakettle on the stove and thought it might be interesting to own a red teakettle after years of making tea in my coffee maker. Product: Awesome, Service: Not Awesome: I couldn't wait for my new tea kettle to arrive, I drink tea daily and had been suffering along with a broken kettle that burned my fingers and had a broken whistle. When the box finally arrived and I opened it up, the kettle was GORGEOUS. Except for a pencil eraser sized chip in the enamel. There was no return form in the box, and all of the information online instructed me to use the "enclosed easy return form." After some research, I found a customer service email to write to. The response I got was that... Wonderful Color and Shape: I saw this teakettle when browsing items on Amazon. It was love at first sight! I waited to purchase it because of the price, and I already had another teakettle.
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