The Amazon organization is hard to deal with and stupid. This is a hard combination to overcome. I bought the staple gun and the staples as a package. The staples do not fit the gun. I returned both as instructed. I recieved the same gun and wrong size staples again. I tried to explain the problem but the customer service organization would just send me what were clearly form communications. I finally set the staples back, kept the gun and bought staples that fit in Home Depot.