Customer Review: It is easy to install and works great. Each piece of paper towel rips off perfectly. No more trying to pull a piece off in a awkward way.
Customer Review: After a few months the ratchet action stopped. I took it apart and the ratchet action was created by flimsy plastic parts which simply broke off! Looks good, but poor quality!
Customer Review: I purchased this product, and I LOVE it. It works just as the manufacturer said it would. You can pull a paper towel off with one hand. Very handy when you are working in the kitchen and have your hands full. It looks very nice on the counter top. I would recommend this product to everyone.
Customer Review: I've owned two of these. The first one lasted for several years, but then the magnet that holds the towel holder to the fridge peeled off the towel holder. I bought a new one. Apparantly they started using a weaker glue on the newer models. The magnet peeled off again, but this time it was just a... more info
Customer Review: I have had this product for 4 years now and absolutely love it. It is chic and goes with my black and stainless steel appliances. I have not experience any problems with the whole roll coming off if the dispenser. I would recommend trying it for yourself.
Customer Review: The only problem I had with this product is that the smaller wooden rod doesn't screw down all the way to the base. But this could be just a defect on one product piece. I am still able to use the towel holder just fine. So I do recommend this product.
Customer Review: I bought this based on the good review of others. I have to say i am disappointed in this product. It is attractive, but the black ball feet are put on my holder in such a way that just touching the thing makes it fall over. Perhaps mine is defective, but how would i know? This is aggravating... more info